Fixing common website problems
Plain-English answers for business owners, with a free check-up for your own site.
Why does my website say “Not Secure”?
Your browser shows “Not Secure” next to your website address. Here’s what it means, why it matters, and how to fix it, usually in under an hour.
My SSL certificate expired. What now?
Visitors see “Your connection is not private” instead of your website. Here’s how to get the padlock back, and keep it.
Is my website hacked? How to tell
Strange text in Google, visitors sent elsewhere, or a warning from your browser. Here’s how to tell for sure, and what to do first.
My WordPress site was hacked. What now?
Spam in your Google results, visitors sent to strange sites, or a warning from your host. Here’s how to tell, and what to do, in order.
My website doesn’t work on phones
Tiny text, pinching to zoom, sideways scrolling. Most of your visitors are on a phone. Here’s how to check your site and fix it.
Is my WordPress out of date?
An old WordPress version or plugin is the most common way small-business sites get broken into. Here’s how to check, and update without breaking anything.
Why isn’t my website showing up on Google?
Search your business and your website isn’t there. Here’s how to find out why, and get it back.
My web designer disappeared. Who controls my website?
Your designer stopped answering, and you don’t have the logins. Here’s how to find out what you own and get control back.
Free website monitoring for small businesses
Owners are usually the last to know their site broke. Here’s what to watch, and free ways to watch it.